Commission-free bookings, every guest in your own database, and an AI agent that fills tables and brings people back.
Get bookings from the places where guests already look for you
You pay a commission for every guest, and the customer stays in the platform's database, not yours. When you want them back, you start from zero.
Many platforms charge per seated person. The more you fill the room, the more you pay.
Their contact details and history usually stay with the platform, and reaching out to them depends on its rules.
No-shows and last-minute cancellations eat into your night, and nobody tells the people waiting for a table.
Your own reservation system on your website, Google and Instagram. You pay a flat fee per location, not a percentage of every table.
Guests pick party size, day and time in three taps. The reservation goes straight into your floor plan and their profile stays in your database.
Ask for a deposit or take a card guarantee for groups, special dates or specific shifts. Confirmations and reminders do the rest.
When a table frees up, it notifies the next person on the list and holds the spot for a few minutes.
Log anyone who comes in without a reservation in a second. If they leave their phone number, they get a profile too.
The floor plan of your location with every table, every shift and every reservation. See what's free now and what frees up later.
Draw your dining room and terrace once. Assign tables, join tables for groups and track the status of each one during service.
Set shifts, duration by table size and how many covers you accept in each time slot.
Measure how long each table stays so you can adjust shifts and accept more reservations without overwhelming the floor.
Create and manage your menu in Vadour. The same menu powers the QR codes on your tables, your website and the agent's replies.
Every dish with its photo, description, price and allergens. Organize them by category and add options like how the meat is cooked, extras or the gluten-free version.
The fixed-price set lunch menu, the weekend menu or the terrace menu. Each one shows only during its hours and at the locations you choose.
A QR code on each table opens your menu in the language of the guest's phone. Always up to date: change a price or mark a dish as sold out and it shows instantly.
It answers questions about dishes, ingredients and allergens using the menu you have published, and lets guests know if a dish is sold out.
The same menu, with its prices and sold-out items, on your POS and on delivery apps.
Ingredients, recipe costing and stock in the same place as your menu. You know what each dish costs you and what's running low before it runs out.
Build the recipe card for each dish with its ingredients and quantities. Vadour calculates the cost and the food cost percentage using your suppliers' prices.
Every dish sold deducts its ingredients based on the recipe card. You see kitchen stock in real time and what needs ordering.
Alerts you when an ingredient drops below its minimum, in the app or on WhatsApp, before service.
Log what gets thrown out and why. See how much waste costs you and on which ingredients.
Count the walk-in fridge and the storeroom from your phone. Vadour compares with expected stock and shows you the differences.
Sales from your POS will deduct each dish's ingredients without anyone having to log them.
Replies and books 24 hours a day on WhatsApp and in your website chat. You approve what matters.
Guests ask about the menu, allergens, opening hours or a large group, and the agent answers with your restaurant's information. If there's a table, it books it.
The agent prepares and you decide. Large groups, exceptions to your policy or any discount wait for your OK before being confirmed.
Move or cancel bookings without a phone call and free up the table for the waitlist.
Complaints, special requests or questions it can't resolve go to a person with the full context.
One profile per person with every visit, allergy, preference and check. The same profile across all your locations.
Visits, allergies, preferences, birthdays, spend and the full timeline: bookings, messages, campaigns and reviews.
Email and WhatsApp to your own guests, with their consent. So they come back without you paying anyone to bring them.
Describe what should happen and Vadour builds the flow: win back guests who haven't returned, send a birthday greeting or ask for a review after the visit. Every step can be edited.
Every birthday goes out on its own, with the offer you choose and a link to book. The same goes for anniversaries or a guest's first year with you.
Describe who you want to write to and the segment keeps itself up to date, with every visit and every check.
After every visit, a message asks for the Google review at just the right moment.
Reply to your Google reviews with the help of AI and find out about the bad ones right away.
The AI drafts a reply in your venue's tone, using what happened on that visit. You edit it or publish it.
Really good dinner and fast service. The croquettes were some of the best. Only the music was a bit loud.
AI draftVadour Food doesn't replace your POS. It connects to it and to your data so every receipt has a name and a face.
Connect your current POS through the API and bring each guest's receipts and spend into their profile. Your team keeps charging just like today.
Drop in the Excel or CSV file you export from your reservation system or your POS. The AI recognizes each column and puts it in the right place.
Nombre cliente→GuestTlf→PhoneFecha reserva→VisitPax→Party sizeObservaciones→Allergies and notesTakeaway and delivery orders through partners, with each order linked to the guest's profile.
Guests pay at the table with their phone, through partners, without waiting for the card terminal.
Your website, your Google profile, Instagram, WhatsApp and your website chat all feed into the same dining room and the same guest profile.
Covers, occupancy, no-show rate, booking channel, repeat guests and revenue per guest. Ask a question and get an answer based on your own data.
Each location with its own dining room, shifts and team. Guests, campaigns and reports, all together.
Switch locations in one tap or view the whole group. A guest who visits two of your locations has a single profile.
A simple comparison. Platforms have their place, especially for getting discovered by new people.
| Commission-based platforms | Vadour Food | |
|---|---|---|
| How you pay | Commission per guest or per booking | Fixed monthly fee per location |
| Who owns the data | It usually stays with the platform | Yours, in your own database and exportable |
| Contacting your guests | Under the platform's rules | Your own email and WhatsApp, with consent |
| Where guests book | On their website or app, alongside other restaurants | On your website, your Google listing and your Instagram |
| Out-of-hours support | Depends on the platform | AI agent 24/7 on WhatsApp and web chat |
| New guests | Their showcase brings you new people | It's not a showcase: it works with people who already know you and with those who find you |
No commission per booking or per guest. Prices are provisional.
Still have questions? Book a demo and we'll walk through your case.
Yes. Export your reservations and guests as Excel or CSV and upload them. The AI recognizes the columns, shows you how it will import them and merges repeat guests. Future reservations are placed in your new floor plan.
No. Vadour Food connects to your POS through an API to bring in the tickets and each guest's spend. Your team keeps charging with the same POS as always. Direct connections with specific POS systems are coming soon.
Your guests' data is yours and you can export it whenever you want. Campaigns are only sent to people who have given their consent, and each person can unsubscribe in one tap. The data is hosted in the EU.
You pay a monthly fee per location. [Contract terms to be confirmed]
All your locations live in a single account, each with its own floor plan, shifts and team. Guests and reports can be viewed by location or for the whole group. Each extra location is charged separately.
During setup we help you configure your floor plan, shifts and the import of your data. After that, support by chat and email. [Support hours and channels to be confirmed]
We show you Vadour Food with your floor plan, your shifts and your data.