Your patientsare yours

All your clinic software in one place, from the first WhatsApp message to the paid invoice, with an AI agent that fills your schedule. No per-appointment commissions, no directories in between and no 12-month contracts.

Appointments today
46
Dental 21 · Physio 17 · Aesthetics 8
Schedule occupancy
88%
3 practitioners · 4 treatment rooms
Quotes accepted
12
This month · 9 followed up
First visits · 7 days
23
€0 in commissions
Implant first visit, Saturday 10:00
They wrote on WhatsApp. Dr. Ruiz has an opening in treatment room 2. Per your policy, I'm asking for a €30 deposit that is deducted from the treatment.
✓ Schedule✓ Deposit policy✓ Patient record
ApproveRejectApproved. Appointment created and deposit payment link sent by WhatsApp.
TODAY
Open slot Tuesday 17:30 with Marcos (physio)
Someone canceled a day ahead. I notified the first person on the waitlist and they accepted the appointment.
✓ Waitlist 5✓ Reminders 46
Reply
14 patients are due for a check-up
All of them agreed to receive communications. I can send them the recall with next week's open slots.
Vadour AIEsc to close
27 quotes sent in September are still unanswered. Most are for orthodontics and implants, and 11 have already received the first follow-up. I can schedule a second reminder for those who have given consent.
✓ Quotes 96✓ Patients 1,420✓ Consents
Today Ask about your clinic...
Inbox
OpenAI agentTeamClosed
Search name, phone, message
C
Carmen L.How much is a cleaning?
D
Diego R.Do you have a physio appointment on Monday?
M
Marta S.Better at 18:00, if possible
P
Pablo G.Are you open on Saturdays?
Now on your website
?
VisitorAesthetics page
Requesting an appointment
Carmen L.WhatsApp · patient since 2023
AI agent activeHand over to team
Hi, how much is a cleaning? Do you work with my insurance?
Hi, Carmen! The cleaning is €60. Tell me which insurance you have and I'll confirm whether we accept it. I have an opening Thursday at 10:30 with Dr. Ruiz, shall I book it for you?AI agent · ✓✓
Yes, Thursday works for me. Thanks
Thursday 10:30 · CleaningDr. Ruiz · Treatment room 2
Confirmed
ReplyInternal note
Type to step into the conversation
Send
Last visitCheck-up · Mar 14
AlertsPenicillin allergy
Open quoteInvisible orthodontics
PractitionerDr. Ruiz
RemindersWhatsApp
Marketing communicationsAccepted
Waitlist
Earlier
Lucía OrtegaPhysio · afternoons · 45 min
WhatsApp
Earlier
Íñigo P.Cleaning · mornings
Web
Thursday
Sara L.Aesthetics first visit
Instagram
Earlier
Ruiz familyChildren's check-up · 2 appointments
Google
Unconfirmed
12:00
Marcos V.Reminder sent
DayWeek
Centro · Practitioners and treatment roomsOccupancy 84%
Dr. Ruiz · DentalMarcos · PhysioLaura · Aesthetics
09:0010:0011:0012:0013:00
Check-upPablo G.
Root canalAna P. · Room 2
CleaningCarmen L.
SessionDiego R.
CanceledOpen slot
AssessmentNew patient
First visitElena M. · Room 1
UnconfirmedMarcos V.
ConfirmedOpen slotUnconfirmed
Lucía Ortega · Physio · 45 min
Vadour ClinicsSample data

Get patients from the places where they already look for you

Your clinic runs on five programs. None of them talk to each other.

The schedule in one, WhatsApp on the reception phone, quotes in a spreadsheet and invoices somewhere else. And the patients who come through a directory sometimes aren't even fully yours.

001

Commissions and directories

Some channels charge for every appointment or list you next to other clinics. A patient who arrives that way costs you more than once.

002

Inquiries that get lost

A WhatsApp at 22:00, an Instagram message or an unanswered form. Nobody knows what happened with each inquiry.

003

Empty slots and forgotten quotes

No-shows leave hours unbilled, and quotes with no follow-up end up forgotten in a drawer.

An AI agent that answers 24 hours a day

It replies on WhatsApp and in your website chat, books first appointments and changes existing ones. Your clinic approves anything sensitive, and it never gives medical advice.

Answers and books first visits on WhatsApp and web chat

Treatments, prices, hours and the insurance you accept. The agent answers with your clinic's information and, if there is a slot, books the first visit with the right practitioner.

  • Treatments, prices, hours and accepted insurers
  • First visits, changes and cancellations without a phone call
  • Replies in the patient's language
Elena M.WhatsApp · 23:14
Hi, do you do consultations for facial treatments? How much is it?
Yes, the first aesthetics visit costs €40, and it's deducted if you go ahead with the treatment. There's a slot on Thursday at 11:00 with Laura. Shall I book it for you?AI agent ✓✓
Perfect, thanks
✓
First visit createdThursday 11:00 · Laura · Room 1
Reminder scheduledWhatsApp

Your clinic approves every sensitive action

The agent prepares and your team decides. Deposits, discounts, exceptions to your policy or appointments outside opening hours wait for approval before they are confirmed.

  • Approve or reject with one tap from your phone
  • You define what it can do on its own and what it can't
  • A log of everything it has done and why
Pending approval · 09:12
First implantology visit, Saturday 10:00. Dr. Ruiz, treatment room 2, with a €30 deposit deductible from the treatment.
ApproveReject
Web chat
Can I move my Tuesday session to Thursday?
Done, we'll see you Thursday at 18:00 with Marcos.AI agent
✓Tuesday 17:30 free for the waitlist

Changes and cancellations

Move or cancel appointments without a phone call and leave the slot open for the waitlist.

WhatsApp
I've had a toothache since yesterday, what should I take?
I can't give you medical advice. I'm passing you to the team so a practitioner can see you as soon as possible.AI agent
→Passed to reception as an emergency

Never gives medical advice

For a clinical question or an emergency, it doesn't weigh in: it hands the conversation to your team with all the context.

Lead capture: every inquiry in a single inbox

WhatsApp, your website, Instagram, forms and Google all arrive in the same place. And every potential patient moves through a pipeline that is included in all plans.

One inbox for every channel

Your team sees all inquiries together, knows who is answering each one, and nothing gets lost between phones and emails.

  • WhatsApp, web chat, Instagram, forms and Google
  • Assignment to reception or to each practitioner
  • Every conversation linked to the patient's file
InboxToday
Carmen L.How much does a cleaning cost?
AI agent
Sara L.Info about facial treatments
New
Javier M.Form: lower back pain, physio
Reception
Íñigo P.Appointment from your Google profile
Booked

A patient pipeline, from inquiry to treatment

New inquiry, first visit, quote sent, accepted or lost. You see where each person stands and what to do next with them.

  • Included in all plans, at no extra cost
  • Stages move forward on their own with appointments and quotes
  • Reason for loss, so you know what to improve
New inquiry
Sara L.Aesthetics
Javier M.Physio
First visit
Elena M.Thursday 11:00
Quote sent
Ana P.Implant
Luis T.Orthodontics
Accepted
Rosa G.Whitening
Lost
Raúl C.Price
Carmen L. moves toFirst visit

Scheduling and online booking

One calendar per practitioner, per treatment room and per clinic. Your patients book online, confirm from their phone, and any slot that opens up gets filled again.

Practitioners, treatment rooms and clinics in one view

Each appointment books a practitioner and a treatment room or room at the same time, so nothing overlaps. Switch the view by person, by room or by clinic.

  • Duration and resources for each type of treatment
  • Schedules, absences and holidays for each practitioner
  • Drag an appointment to move it
PractitionersTreatment roomsClinics
Tuesday · Centro
Dra. RuizMarcosLaura
16:0017:0018:0019:0020:00
Check-upPablo G.
FillingAna P.
CleaningCarmen L.
SessionDiego R.
SessionJorge A.
AssessmentNew
First visitElena M.
UnconfirmedMarcos V.
Tuesday's schedule84%occupancy

Online booking on your website, Google and Instagram

Patients choose a treatment, a practitioner and a time in three taps. The appointment goes straight into your calendar and their record stays in your database.

  • Book button on your Google profile and on Instagram
  • Online deposit for high-value visits
  • Instant confirmation by WhatsApp or email
Book an appointmentInstant reply
Treatment
Check-upCleaningPhysioAesthetics
Day
TodayTomorrowThursday
Time
10:0010:3017:3018:00
Book an appointment
✓
Appointment confirmedThursday 10:30 · Physio
Reminder scheduledWhatsApp

Deposits and reminders against no-shows

Ask for a deposit on high-value visits. The reminder comes with a button to confirm or cancel, and if the patient cancels, the slot is released automatically.

  • Deposit by visit type, by practitioner or by amount
  • Reminder by WhatsApp or email
  • Confirm or cancel with one tap
First implant visit · Saturday 10:00
€30 deposit paid online
Confirmation sent by WhatsApp
Reminder 24 hours before
Confirmed by the patient
Reminder · WhatsApp
Hi, Ana. This is a reminder of your appointment on Saturday at 10:00 at Sample clinic.
ConfirmCancel
Waitlist · Tuesday afternoon
Lucía O. · PhysioAfternoons
Íñigo P. · CleaningMornings
✓17:30 free with Marcos. Lucía notified by WhatsApp and confirmed.

Automatic waitlist

When someone cancels, it notifies the next person who fits that slot and holds the spot for them for a few minutes.

No-shows · October
Dental4 of 410 appointments
Physio9 of 380 appointments
Aesthetics2 of 140 appointments

No-show tracking

Every missed appointment is logged on the patient's record. You see the rate by practitioner and by treatment, and who to ask for a deposit next time.

Digital clinical record

One record per patient, adapted to each specialty. Each practitioner sees what is relevant to them and every access is logged.

Built for each specialty

Dental chart for dental, assessments for physio, treatment logs with clinical photos for aesthetics and session notes for psychology. All in the same file.

  • Dental chart by tooth and by surface
  • Assessment scales and measurements in physiotherapy
  • Clinical photos and products applied in aesthetics
  • Private session notes in psychology
DentalPhysioAestheticsPsychology
Dental chartDr. Ruiz · 14 Mar
CavityTreatedMissing
Knee assessmentMarcos · session 4 of 8
Pain (VAS 0 to 10)
Flexion115°
Extension-3°
Treatment logLaura · 2 Oct
AreaUpper third
Product and batchLogged
Clinical photo 1Clinical photo 2Clinical photo 3
Only visible to aesthetics practitioners
Session notesSession 6 · 9 Oct
Only visible to the psychologist handling the case
Permissions by role
Healthcare practitionerFull record
Front deskCalendar and payments
ManagementReports

Access restricted by role

Decide what each profile sees. The front desk manages appointments and payments without opening the clinical record.

Access to Ana P.'s record
Dr. Ruiz · read and edit10:32
Marcos · read09:05
Every access logged with user, date and time

Every access, logged

Who opened each record, when and what they did. A log you can review whenever you need it.

Consent forms and digital signatures

Informed consent templates that patients sign on a tablet or on their phone. No paper to scan and no folders to dig through.

Sign on the reception tablet or from home

Pick the template and send it before the appointment, or hand over the tablet when the patient arrives. The signed document is saved in the patient's record.

  • Templates for each treatment, editable by your clinic
  • Signature on a tablet or on the patient's phone
  • Signed copy saved in the record and sent to the patient
Informed consentTeeth whitening
Patient signature
Sign
✓
SignedSaved in Ana P.'s record
Copy sentEmail

Treatment plans and quotes

From plan to quote in a minute, with follow-up that doesn't depend on someone remembering to call.

A treatment plan that turns into a quote

Add the plan's phases and treatments, and Vadour builds the quote with your rates. The patient receives it and accepts it from their phone.

  • Phases, treatments, and teeth or areas
  • Rates per clinic and approved discounts
  • Online acceptance, linked to the patient record
Treatment plan · Ana P.Quote
Phase 1 · Cleaning1€60.00
Phase 1 · Filling2€140.00
Phase 2 · Implant1€1,100.00
Phase 2 · Crown1€450.00
Total€1,750.00
✓
Accepted onlinePhase 1 scheduled in the calendar

Automatic follow-up on every quote

If the patient doesn't respond, they get a reminder after the number of days you choose. If they have questions, it goes to your team. And in the pipeline you see which ones are still open.

  • Reminders at 3, 7 and 15 days, or whenever you decide
  • Team alert when the patient asks a question
  • Reason for rejection recorded
Orthodontics quote · Luis T.
Sent by WhatsApp and email
Opened by the patient
Reminder after 7 days
Question about payment options, passed to the team
Accepted
Quote payment options
Payment by phaseAvailable
Financing with partnersComing soon

Financing Coming soon

Payment by phase starting today. Financing through partners will arrive later.

October quotes
Sent41
Accepted17
Being followed up19

Quotes at a glance

Sent, accepted and pending, by practitioner and by treatment.

Check-ups and recalls

Check-ups, cleanings, maintenance visits and follow-up sessions that remind patients on their own, only those who have agreed to receive them.

Recall campaigns written in one sentence

Describe what should happen and Vadour builds the flow, with every step editable. The patient gets the reminder with a link to book.

  • Regular check-ups, cleanings and maintenance visits
  • Follow-up sessions after a treatment
  • Only to patients who have given their consent, with one-tap unsubscribe
When6 months since the last check-up, with consent
WhatsApp"It's time for your check-up", with a link to book
Wait7 days
Have they booked?
YesEnd of flow
No, emailOpen slots this week
Active for0patients this month
Half-used physio session packs
8-session packNo appointment in 30 daysWith consent
0patients, updated live

Segments in one sentence

Describe who you want to remind and the segment stays up to date on its own, with every appointment.

October recalls
Reminders sent214
Appointments booked from the reminder[real figure]
Every appointment, linked to the recall that brought it in

Completed recalls

See how many reminders were sent and how many ended in an appointment.

Payments and invoicing

Payment links, deposits, invoices and receipts from the same appointment. Ready for VeriFactu and TicketBAI.

Invoice when the visit ends

The appointment already knows what was done and at what price. Take payment at reception or with a link, and the invoice or receipt comes out with the right VAT.

  • Healthcare services VAT exempt where your clinic configures it
  • Non-healthcare products and treatments with their VAT
  • Ready for VeriFactu and TicketBAI
Invoice · Carmen L.From the appointment
Dental cleaning€60.00
VAT exempt€0.00
Electric toothbrush kit€39.00
VAT 21%€6.77
Total€99.00
✓
Paid by cardInvoice sent by email
Invoicing recordVeriFactu
WhatsApp
Here is the link to pay the deposit for your Saturday appointment.Payment link
✓€30 deposit paid and linked to the appointment

Payment links and deposits

Send a link by WhatsApp or email and the payment is linked to the appointment and the patient record.

Health insurer billing
Procedures by insurerComing soon
Settlements by insurer and by month

Health insurer billing Coming soon

Procedures for insured patients grouped by insurer so you can bill them.

Supplies and product stock

Clinical supplies and retail products in one place, with alerts before they run out.

Stock that drops with every appointment and every sale

Link supplies to each treatment and products to the shop. When you close the appointment or the sale, stock is deducted automatically.

  • Stock by item and by clinic
  • Minimum levels to warn you in time
  • Supplier order list with what's missing
StockCentro
Nitrile gloves M6 boxes
Whitening kit9 units
Composite A25 syringes
!
Low stock: composite A23 syringes, minimum 4
Added to the order list

Your online store, connected to your patients

Sell cosmetics, whitening kits and aftercare products on your website and in the clinic. Every purchase goes to the same record as their appointments. Only Vadour does this.

An online store, without building another website

Your products with photo, price and stock, in a store with your brand. Patients buy from their phone and pick up at the clinic or get it delivered at home.

  • Cosmetics, whitening, hygiene and aftercare
  • Clinic pickup or home delivery
  • The same stock in the store and at reception
Your clinicStore
0
AllHygieneAesthetics
Recommended by your clinic
Whitening kitFor home use · with trays
€89.00Add
Electric toothbrushWith charging base
€39.00Add
Repair creamAftercare
€24.00Add
✓
Online order · Carmen L.Whitening kit · clinic pickup
Linked to their recordPatient

Appointments, quotes and purchases in the same record

The patient record brings together their schedule, their quotes, their payments and what they've bought, in the store or at reception. Your team sees everything before seeing them.

  • Timeline with appointments, messages, payments and purchases
  • A single record even if they visit several clinics
  • The clinical record, kept separate with role-based access
CarmenJavierAna
C
Carmen LópezPatient since March 2023
Sale at reception
Repair cream€24.00
Added to the visit invoiceAna P.
Store stock updated

In the clinic and online

Sell at reception or on your website with the same catalog, the same stock and the same record.

WhatsApp · Laura, aesthetics
Hi, Elena. Here's the link to the products we talked about in the appointment.Store link
✓Purchase made from the link

What your team recommends, in one link

Your practitioner picks the products and the patient buys them from their phone whenever they want.

Reviews

Ask for a review after every visit and reply to Google reviews with help from AI.

AI replies, reviewed by your clinic

The AI drafts the reply in your clinic's tone, without mentioning the patient's health information. You edit it or publish it.

  • Replies in the language of the review
  • No clinical data in any public reply
  • Instant alert for 1 or 2 star reviews
Javier M.Google · 2 hours ago
★★★★★

Very good care and punctuality. The front desk was lovely. Parking was just a bit hard.

AI draft
PublishEdit
!
2-star reviewClínica Norte · 5 min ago
Alert sent to management via WhatsApp
3 hours after the visit
Thanks for coming, Javier. If you feel like it, your feedback on Google would help us a lot.WhatsApp
★★★★★Review published on Google

Automatic review requests

After every visit, a message asks all patients for a review in the same way, at just the right time.

Switch in minutes

Export your data from your current software and upload it. The AI does the rest.

Drop in your Excel or CSV and you're done

Upload what you export from your current software. The AI recognizes each column and puts patients, appointments and quotes where they belong.

  • Excel (.xlsx) and CSV
  • Columns detected automatically and reviewable before importing
  • Duplicate patients merged into a single record
Drop your Excel or CSV here
File columnIn Vadour Clinics
Nombre y apellidos→Patient
Movil→Phone
F. próxima cita→Appointment
Doctor→Practitioner
Ppto. pendiente→Quote
Ready to import0patients, 38 duplicates merged
XLSXpacientes_clinica.xlsx

Built for health data

Health data is a special category under GDPR. Vadour Clinics is designed to handle it with care from day one.

001

Data processing agreement

Your clinic is the data controller and Vadour acts as the data processor, with its agreement signed.

002

Hosting in the EU

Your patients' data is stored on servers located in the European Union.

003

Encryption

Data is encrypted in transit and encrypted at rest.

004

Access log

Every time a clinical record is opened, it is logged with the user, date and time.

005

Separate consent for marketing

Marketing communications have their own consent, separate from healthcare, and unsubscribing takes one tap.

006

Reminders without clinical data

Reminders include only the day, time and place of the appointment. Never diagnoses or treatments.

Patients from where they already search for you

Your website, your Google profile, Instagram, WhatsApp, your forms and your website chat all feed into the same calendar and the same patient record.

Vadour Clinics

Reports you can read in one sentence

Inquiries by channel, first visits, no-show rate, accepted quotes, completed recalls, and revenue by practitioner and by treatment. Ask a question and it answers with your own data.

Vadour ClinicsSample data

Multiple clinics, one account

Each clinic has its own calendar, treatment rooms and team. Patients, reports and campaigns, all together.

All your clinics in one place

Switch clinics with a tap or view the whole group. A patient who visits two of your clinics has a single record.

  • Patient record shared across clinics
  • Reports by clinic or for the whole group
  • Each extra clinic is billed separately
GrupoCentroNortePlaya
Calendar occupancy this week

Traditional clinic software vs. Vadour Clinics

A simple comparison. Every program is different, so always ask your current provider.

Traditional clinic softwareVadour Clinics
AI agentUsually not included, or sold separatelyIncluded in all plans, 24/7 on WhatsApp and web chat
CRM and patient pipelineOften in a separate tool or a higher planIncluded in all plans
Who owns the patientsSome list you in a directory alongside other clinicsYours, with no directory in between, and exportable
MigrationUsually depends on the provider and takes weeksUpload your Excel or CSV and the AI sorts it out in minutes
Online storeUsually not includedIncluded and linked to the patient record
Lock-in contractAnnual contracts are commonNo lock-in contract

One price per clinic, AI included

No charge per calendar or per practitioner. WhatsApp at Meta's cost. No lock-in contract. Prices are provisional.

Essential

€59per month per clinic
[provisional price]
  • AI agent on WhatsApp and web chat
  • Calendar, online booking and reminders
  • Waitlist and no-show follow-up
  • Clinical record and consent forms with signature
  • Lead inbox and patient pipeline
  • Payments and invoicing
Book a demo

Pro

€119per month per clinic
[provisional price]
  • Everything in Essential
  • Quotes with automatic follow-up
  • Recalls and campaigns by WhatsApp and email
  • Online store linked to the patient record
  • Stock of supplies and products
  • Reviews and full reports
Book a demo

Multiple clinics

Per clinic
[provisional price per extra clinic]
  • All your clinics in one account
  • Patients shared across clinics
  • Reports per clinic and for the group
  • Each additional clinic is charged separately
  • Help with migrating each clinic
Talk to us

Frequently asked questions

Still have questions? Book a demo and we'll go through your case together.

Can I switch from my current software?

Yes. Export your patients, appointments and quotes to Excel or CSV and upload them. The AI recognizes the columns, shows you how it will import them before doing so, and merges duplicate patients. Future appointments are placed in your new calendar.

How are clinical records protected? (GDPR and health data)

Your clinic is the data controller and Vadour acts as the data processor, with a signed data processing agreement. Data is hosted in the EU and stored encrypted, access to the clinical record is limited by role, and every access is logged. Reminders don't include diagnoses or treatments, and marketing communications have their own consent.

Can I use my own informed consent forms?

Yes. You can start from templates or upload your own, and the patient signs them on a tablet or on their phone. The signed document is saved in their clinical record.

Can I issue prescriptions?

Prescriptions from Vadour Clinics are coming soon.

Is there a lock-in contract?

No. You pay a monthly fee per clinic and you can cancel whenever you want, taking your data with you.

I have several clinics. How does it work?

All your clinics live in a single account, each with its own calendar, treatment rooms and team. Patients and reports can be viewed by clinic or for the whole group. Each extra clinic is billed separately.

What support do I get?

During setup we help you configure the calendar, treatments and the import of your data. After that, support via chat and email. [Support hours and channels to be confirmed]

Fill your schedule with your own patients

We show you Vadour Clinics with your practitioners, your treatments and your data.