Analytics, live chat, email, CRM, ads, marketplaces and returns in one workspace, with an agent that works across all of it.
Waterproof leather, Vibram sole. Runs half a size small.
Trail Pack 30L€119
Ridge Beanie€29
Shell Jacket€229Connects to the tools your store already runs on
Analytics doesn’t know about refunds. The chat widget can’t see the order. The email tool has no idea what you earn on each product. So the numbers disagree and the follow-ups never happen.
Meta says 4.2× ROAS, your bank says otherwise. Nothing counts refunds.
Their chats, orders, emails and visits live in four places, so nobody sees the whole person.
Reorders, follow-ups, returns and listings wait until someone has a free afternoon.
Sales, margins, stock, ads, customers and conversations, answered in plain words with the working shown. Then it can act on the answer.
Numbers you can trust, counted from your own orders and your own pixel, not from what the ad platforms claim.
Your own pixel and server-side events follow every visit to the order it became. ROAS is counted after refunds.
Revenue for the next 30 days as a range, and a demand forecast for every product with the day it runs out.
Every morning it checks your store and tells you only what moved. Any answer can become an Excel workbook with charts.
See what rivals advertise and get a brief for your own version.
Site chat and WhatsApp in one inbox, with the order, the cart and the whole customer history next to every message.
Shoppers write in German, French or Italian. You read and answer in yours, and they get the reply in theirs.
Live view shows exactly what the shopper is looking at. Draw on their screen to show the right size or button.
Every order, chat, email and visit lands on the customer. Describe a segment in one sentence and it keeps itself up to date.
Replies follow shoppers by email, and the team is notified when nobody is online.
Email, your own store pages and your ads all work from the same customer record and the same margins.
Drag a product block into the editor and each customer gets their own picks: what they browsed, what is in their cart, what goes with their last order.
Banners, popups and recommendations that differ for a first visit, a returning customer and your best buyers. No theme edits.
Describe what should happen and Vadour builds the flow. Marketing journeys like abandoned carts and win-backs, or store rules like alerting the team about a big refund. Every step stays editable.
Meta, Google and TikTok in one view. Vadour proposes budget moves, you tap approve.
Product shots and ad creatives made from your catalog, in your brand’s voice.
Listings, returns, rules and compliance run on their own, and every step lands on the same customer and order.
Edit a product once. Vadour translates the listing and keeps Amazon, Decathlon and Carrefour in sync with your store.
A branded returns portal and tracking page, with parcels that need attention flagged.
Consent in 8 languages with Google Consent Mode and a monthly cookie scan.
Your store, ad accounts, ERP, CRM and marketplaces sync into one record. Connecting takes about four minutes.
Every plan includes the agent. Start with a 14-day free trial of Growth.
No-nonsense answers. If yours isn't here, email us.
GA4 shows traffic. Your store dashboard shows orders. Looker Studio is a blank canvas you have to build yourself, with no ecommerce semantics, no attribution, and no proactive alerts. Triple Whale and Northbeam focus on ad attribution only and are Shopify-native. ERP AI tools like Holded only see costs and invoices, not your ad spend or UTM attribution. Vadour connects all of it and watches it continuously, so you get answers without building reports and alerts without checking dashboards.
Both. Vadour can edit product fields (translations, descriptions, prices) and publish listings to marketplaces like Decathlon, and it also monitors and reports on everything it doesn’t touch. Nothing is silent: every edit shows a before/after and is one click from undone, and nothing goes out to a marketplace or ad account without an explicit approve.
Yes. Vadour maps your catalog to a marketplace’s categories and required fields, resizes images, and keeps the listing live once you approve it. Decathlon and Sprinter are live today, with more Mirakl-powered operators rolling out.
No. Install the Vadour app from your store admin, connect it to your Vadour account, and the first sync starts. Most stores can get to their first answer without touching code.
Your data lives on EU-hosted infrastructure (AWS Frankfurt, eu-central-1). We don't sell it, we don't train shared models on it, and you can export or delete everything with one click. We store click IDs and order IDs, not shopper emails, names, or payment details.
Most stores get a first useful answer after the initial sync, usually in the first session. The goal is not to show another dashboard; it is to answer one real operator question with evidence.
The Vadour app hooks into standard order, cart, product, and customer events, not your theme. Custom themes and payment gateways work in most cases as long as your store's standard order-confirmed flow fires.
Growth includes a 14-day trial: cancel anytime from Billing before it ends and you won't be charged. Starter does not include a trial. You subscribe at €39/mo plus applicable VAT from day one. After a Growth trial, your paid subscription continues until you cancel.
Connect your store and get your first answers in minutes.